UCaaS Battle Card

Hosted Voice over Internet Protocol (VoIP) burst onto the scene in the late 2000s. At that point, this cutting-edge technology wasn’t a viable solution for the masses. However, by 2014, increased data consumption and sophisticated carrier networks made Hosted VoIP a feasible platform for companies of all shapes and sizes. That’s when we launched TierOne Solutions with the goal of helping companies navigate the changing market.

Today, Hosted VoIP is a standard plan of attack for nearly all SMB, mid-market, and enterprise environments. That said, when technology evolves from cutting-edge to commonplace, it’s normal to see a wave of new service providers. Now, there are nearly 500 different companies offering VoIP services. With so many carriers in the market, it’s easy to get overwhelmed. That’s not to mention the inevitable consolidation that comes with a new market – consolidation that can bring a lot of uncertainty.

As an agnostic agency, we have hundreds of clients using dozens of different VoIP carriers. So, in 2018, we identified the top seven Hosted VoIP carriers. We work with all of these carriers – among several others – and keep a close eye on customer experience. That way, you have an unbiased guide to help you make the right choice for your business.