Nitel Completes Network Integration with Nextiva
In September, TierOne (formerly HCOMM) hosted a Happy Hour announcing the upcoming strategic partnership between Nextiva and Nitel. This partnership would provide customers with a comprehensive network and unified communication solution.
Until recently, carrier-grade Quality of Service (QoS) was typically only available to customers who bought voice and internet services from the same provider. With this new development, Nextiva and Nitel networks now interconnect in five common points of presence across the United States. This guarantees end-to-end quality of service, resulting in sound voice quality, and providing customers with the best possible hosted voice experience across the Nitel network.
The integration also provides greater visibility for Nitel’s technical support team so they can expedite troubleshooting even for Nextiva voice-related issues across their network.
Nextiva is an innovative tech company dedicated to simplifying business communications, team collaboration, and customer engagement. NextOS powers its solutions, including business phone service, CRM, analytics, chat, and surveys. Founded in 2008 on the principle of Amazing Service, Nextiva serves more than 150,000 businesses nationwide, and employs over 1,000 team members. Learn more at www.nextiva.com.
Nitel is a leading next-generation technology services provider. We simplify the complex technology challenges of today’s enterprise organizations to create seamless and integrated managed network solutions that propel their organizations forward. Because we solve customers’ complicated IT challenges, they can operate with greater productivity and security, and in turn have the freedom to focus on other critical business issues. For more information, visit our website at www.nitelusa.com.