Harness the Force of Hosted VoIP

Alright, we’ll admit it. We’re totally fine with the stereotype about nerdy IT professionals. While we may not be rocking the pocket protectors and taped glasses of yore, we’ll be the first to point out that this Saturday, May 4, is officially Star Wars Day. You know – “May the Fourth be with you?” In preparation, we’re unpacking one of our most powerful services: Hosted Voice-over Internet Protocol, or Hosted VoIP. No matter how large (or small), your business is, TierOne can help you escape the Dark Side and harness the Force of Hosted VoIP.

What is Hosted VoIP?

Hosted VoIP burst onto the scene in the mid-2000s, promising to deliver cost-effective, enterprise-level features in a way traditional phone solutions never could. By 2014, increased data use and the commoditization of stable data networks meant that Hosted VoIP was a possibility for companies of all shapes and sizes, not just major tech firms. Today’s VoIP solutions offer incredible call quality, flexibility and savings that outmatch traditional phone systems in a lot of ways.

Serious Savings

If you’ve ever worked at a small to mid-sized company, you’ve probably seen the phones adorned with tattered Post-It notes, names and extensions of former employees hastily scratched out. Sound familiar? That’s because traditional phone systems are less of a tool and more of a liability, incurring hourly phone vendor fees every time businesses update systems or change user information. Weary office managers can rest easy with Hosted VoIP. Since Hosted VoIP phone systems are managed on a user basis, they’re a much more affordable option for offices of all sizes. You can add, remove and change users every day if that strikes your fancy, and it’s all included in your monthly package cost. No more hourly service fees means no unexpected expenses – which, in turn, allows businesses to finally start using office phones as a tool to move into the 21st century. And, since your systems are hosted by a remote service provider, you won’t have to worry about paying to update every time there’s a new technological advancement.

Flexibility and Scalability

Still not sure about Hosted VoIP? We find your lack of faith disturbing. Hosted VoIP provides users with much more flexibility and resiliency by giving them ownership of phone numbers worldwide. Additionally, Hosted VoIP has revolutionized remote communication, allowing mobile workers to stay in contact with the office through their connected devices. Most importantly, Hosted VoIP offers unlimited scalability, with packages to see your business through endless growth. That means you can give your busy in-house IT professionals a break and avoid hauling old phone systems to new office locations. VoIP offers a variety of additional handy benefits for small and large businesses:

• Voice-to-email and fax-to-email
• SMS/Text messages
• Mobile and desktop applications
• Team collaboration across multiple sites
• Conferencing capabilities
• Disaster recovery to eliminate dropped calls and outages

Selecting a Hosted VoIP Provider

Today, Hosted VoIP is a viable option for nearly all SMB, mid-market, and enterprise environments. However, with more than 500 service providers to choose from, selecting the best Hosted VoIP option for your business can be difficult. That’s not to mention the inevitable consolidation that comes with such a burgeoning marketplace, which can bring a lot of uncertainty. Actually, that’s why we initially launched TierOne: to help companies navigate the changing Hosted VoIP market. As an agnostic agency, we have hundreds of clients using dozens of different VoIP carriers. In 2018, we identified the top seven Hosted VoIP carriers based on the experiences of our customers. We named the tool The BattleCard, giving our clients an unbiased guide to conquering Hosted VoIP – in this galaxy and beyond.

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